Our Return Policy

You may return most items sold by HAIRSHAPERS within 14 days of delivery for a full refund with a copy of your receipt. No refunds without proof of purchase receipt.

We'll also pay the return shipping cost if the return is a result of our error. Please note that we are unable to exchange items (however, if you received a damaged, defective, or incorrect item, please notify us within 24 hours of receiving your goods. If you have ordered the incorrect product, you will be responsible for the shipping to our location and reshipment back to you.

We cannot accept returns of certain items, including:

• Any item that is returned more than 30 days after delivery.
• Any product that has been opened (seal broken) and/or used.
• Any item that is not in its original condition, is damaged, or is missing items.